Written for COOs and Operations leaders who own inventory, fulfillment, and the supply chain. Data agents can actually reach, not another tool that dies at the API.
Inventory counts disagree across Shopify, the 3PL and NetSuite, the team burns FTEs on reconciliation, and every AI tool bought so far could not reach the real data.
Agents working on clean operational data; throughput per FTE without adding headcount.
They die because closed SaaS blocks them from the schema. After migration you own the codebase and the data model — agents read and write the same canonical ontology, with sandboxes to fail safely before touching prod.
The questions this role raises, in the order they raise them.
The old system stays live until the cutover weekend — a parallel run, not a big bang. The price is fixed, so an overrun is ours to absorb. Rollback is documented and tested per step before cutover, and if the bar is missed you stay on NetSuite.
The codebase sits in your repository. A new workflow is a change your own team can ship, not a vendor statement of work and a procurement cycle.
Workflows are mapped one to one. The parallel run lets the team practise on a real environment without consequences, because the old system is still the record until the day you cut over.
Every capability you depend on is checked before the SOW, not discovered mid-cutover. Anything the base product does not cover is named up front with a decision attached — rebuild it, drop it, or stay. Scope exclusions are by capability, never by NetSuite tier.
The workflows this role owns, each rebuilt on an ERP you own.